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6 FAQs about [Solar panels contact information]
How do I contact SunPower support?
You can find the Help Center in the menu under your profile in the app. You can also call our support team at SunPower Support 1-800-786-7693. Helpful information about finding additional help if you can't find your answer here.
How do I connect my phone to my solar system?
The Tesla Service team or your installer may need access to remotely service your solar system. Before enabling Service Mode, your phone must be paired with your solar system. To pair your phone, open the Tesla app and complete the following steps: From the home screen, open the ‘Settings’ menu. Tap ‘Phone Pairing’ > ‘Begin Pairing.’
How do I enable mobile service access to my solar system?
Toggle ‘Mobile Service Access’ to allow access to your solar system. Once Service Mode is enabled, the Tesla Service team or your installer will have access to your solar system and you will see a banner on the energy home screen. Service Mode will automatically turn off 30 days after the feature is enabled.
How do I get access to my solar system?
From the home screen, open the ‘Settings’ menu. Tap ‘Manage Access.’ Toggle ‘Mobile Service Access’ to allow access to your solar system. Once Service Mode is enabled, the Tesla Service team or your installer will have access to your solar system and you will see a banner on the energy home screen.
What can I do with a Tesla Solar panel?
Save excess solar energy in Powerwall for use during storms and outages, or when utility prices are high. Charge your electric vehicle with clean energy at home using Mobile Connector or Wall Connector. Generate your own clean energy whenever the sun is shining with Tesla solar panels.
Do solar panels work with Powerwall?
Solar panels generate energy for you to use in your home. When paired with Powerwall, you can store your excess energy for use whenever you want. As severe weather becomes more common and the grid less reliable, Powerwall can keep your lights on when outages occur. 24/7 Monitoring, Maximum Control